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Dataiku

Unlocking the power of data science with Dataiku: a comprehensive solution for AI and ML needs

Unlocking the power of data science with Dataiku: a comprehensive solution for AI and ML needs

As a partner of Dataiku, Clariba SEIDOR is proud to offer our clients a comprehensive solution for their data science and Artificial intelligence (AI) needs. Dataiku is a powerful platform that allows organizations to run the complete data science journey from data extraction to model deployment.

Machine Learning applications with Dataiku: Emergency Caller Prediction for More Accurate Contact Center Staff Resourcing

Machine Learning applications with Dataiku: Emergency Caller Prediction for More Accurate Contact Center Staff Resourcing

Optimizing the customer experience with better resource allocation is often a critical objective for businesses or governmental agencies. The following case study concerns the Emergency Services Contact Center of a large European metropolitan city. Their objective was to accurately predict the volume of inbound calls to be able to improve agent rostering and ensure optimal response times for callers in serious need of assistance.